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Authorized Repair Card
  1. NOTE: This form is for Authorized Dealers ONLY!

    If you are an end user seeking a repair, please contact customer service.

    ______________________________________________________________________________
  2. Dealer Information

  3. Regional Business Manager
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        Who is your Regional Business Manager at Maytronics?
  4. Center/Dealer Name(*)
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  5. Associate Name(*)
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        Please include First and Last Name.
  6. Dealer Country(*)
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  7. Dealer Address(*)
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  8. Address cont.
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  9. City(*)
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  10. State(*)
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  11. Dealer Province(*)
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  12. Dealer US Zip(*)
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  13. Dealer CA Zip(*)
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  14. Dealer Email(*)
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  15. Confirm Dealer Email(*)
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  16. Dealer Phone #(*)
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  17. Dealer Fax
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  18. Dolphin Owner Information

  19. Consumer Name(*)
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        Please include First and Last Name.
  20. Consumer Country(*)
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  21. Consumer Address(*)
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  22. Consumer Address cont.
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  23. Consumer City(*)
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  24. Consumer State(*)
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  25. Consumer Province(*)
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  26. Consumer US Zip(*)
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  27. Consumer CA Zip(*)
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  28. Consumer Email
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  29. Consumer Phone(*)
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  30. Consumer Fax
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  31.  
  1. Dolphin Information

  2. Dolphin Model(*)
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  3. All Dolphin units carry a limited manufacturer's warranty, the length of which is determined by the model.
  4. Purchase Date(*)
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  5. Received Date(*)
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       (Date unit was received for service.)
  6. Any damage in shipping?(*)


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        If unit arrives damaged, broken parts not covered under warranty.
  7. Purchased from authorized dealer?(*)


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        Units purchased from unauthorized retailers are not covered under warranty.
  8. Upload Proof of Purchase
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  9. If Proof of Purchase is not available, unit's date of manufacture will be used to determine warranty period.
  10. Inspection / Evaluation

    Please evaluate the Dolphin and mark the section below with any necessary parts. Note that requests for multiple warranty parts (motor, power supply, and/or cable) may need to be verified by Maytronics personnel prior to shipment. Please document ALL steps taken in the diagnosis of multiple part failures in the "Description of Malfunction" section below. Also note that warranty does NOT cover damage to the unit due to misuse or abuse, nor does it cover wearable parts, such as filter bags, tracks, and/or brushes. If you have any questions about warranty coverage, issues with the diagnostic or RMA procedure or are unsure of which part your require, please contact Maytronics Customer Support at (888) DOLPHIN.
  11. Technical Information

  12. Dolphin SN#(*)
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        This is a 10 digit #. How do I find my serial number?
  13. Parts Needed(*)




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  14. Motor Unit Information

  15. Motor Unit SN#(*)
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        (found inside Dolphin, sticker on Motor Unit)
  16. Power Supply Information

  17. P. No.(*)
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        (found on sticker on the back/bottom of Power Supply)
  18. SN#(*)
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        (found on sticker on the back/bottom of Power Supply)
  19. Explain "Other" Parts(*)
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  20. Description of Request(*)
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      Please provide us with as much detail regarding your issue as possible.
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